Customer Service
Our customer and technical support staff are available online to help at GOsatellite Forum, our FTA Forum and Satellite Community. Free to signup by following this link: GOsatellite Forum and clicking the register now button. We are also available by phone at 1-888-994-9916. |
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Sales & Phone Orders:
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Toll-Free: | 1-888-994-9916 | |
| Local: | 1-647-788-0384 | |
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Fax
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Toll-Free: | 1-866-942-7188 | |
| Local: | 1-604-608-9056 | |
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Customer Support
Our customer and technical support staff are available online to help at GOsatellite Forum, our fta forum and satellite community. Free to signup by following this link: GOsatellite Forum and clicking the register now button. We are also available by phone at 1-888-994-9916.
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Live Chat
This is the most popular form of communication with us as chat agents are highly trained about our products and services. They are able to suggest products that suit your needs by messaging you links to the exact product. Give it a try, it's fun :)
Click here for Live Chat
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Email
The Sales and Customer Support Departments are here to assist you through email from Monday to Saturday by Clicking Here. Please allow up to 1 business day for a reply. Alternatively you can chat live with with us now through the link above.
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Corporate Addresses
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American Headquarters
GO Satellite Inc.
Seattle, WA 98104
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Canadian Headquarters
GO Satellite Inc.
Vancouver, BC V3E 3J7
1-866-942-7186
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Web Site Feedback and Suggestions
The web operations team is dedicated to offer the most customer friendly user experience while on the FTAdirect.com web site. If you notice some iregularities, incorrect or missing content, or have suggestions on products we should retail, please send us an email through one of these links below. We appreciate your effort in helping us be the best we can be.
Report a Problem by Clicking Here.
Make a Suggestion by Clicking Here.
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